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I have only utilized the bathtub three times considering that June as I do not need additional discomfort. If I can not obtain $8000 back, they can come take this useless bathtub out of my house and also give me a full reimbursement of $20,000, to include the cash for the water heating system that I did not need.


***'s grievance that she needed to acquire a new hot water heating system and for that reason need to be made up by Safe Step Walk In Tub for that purchase. The hot water heater concern is specifically addressed in three different locations in the contract she signed. On Duty Requirements web page, the following is stated: Consumer is accountable for adding an ample water heating system if required.


*** and also she recognized at the time of the agreement that she might need to update her warm water heating unit. Ms. ***'s declaration that Mr. ******* existed to her is negated by her very own declaration. At no point is it declared that Mr. ******* used any type of certain quantities for trouble or any other problem and after that changed that deal.

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Furthermore, in spite of the contract language pointed out above, we additionally used to provide a specific amount to help balance out the rate of the warm water heating system. Basically, we have actually made deals to Ms. *** for her trouble in addition to an offer to balance out the rate of a brand-new hot water heating unit.


*** has turned down these deals and also rather has demanded a refund of $8,000. We called Ms. *** once more today to try to reach an agreement that satisfies those requirements.






Problem connected. We are not able to read the attachment submitted by Ms. ***. Walk-In Tubs Charleston,. When we attempt to enlarge it, the kind ends up being as well blurry to read. *** Document Affixed *** This is an extension of my previous grievance that was not dealt with to meet my fulfillment. I stated I wanted the bathtub out of my home and all cash reimbursed.

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I asked him what kind of compensation I would obtain in addition to a new bathtub. Every time I asked him, he would certainly say, we will certainly have learn this here now to wait to see what prices are involved with the brand-new bathtub.


After the brand-new tub was installed, he claimed it was out of his hands as well as another department would certainly be managing the funds. Every time I called him, he would say he would call me back in 10 minutes.


I do not remember his name. We played phone tag for about a week. When I ultimately got him, he began out saying they normally pay $100 a month yet since it had actually been six months, he would give me $200 check a month. I informed him I also needed to get a brand-new hot water heater that I did not otherwise require, as the old one was not huge enough.

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I had to obtain a larger heater. He stated he would give me an added $1,000 off since of the water heating unit.


I do not believe that and also what excellent does that do me now anyway - Southeastern Walk-In Tubs,. I have only made use of the bathtub three times since June as I do not require added discomfort. If I can not get $8000 back, they can come take this pointless bathtub out of my house and also provide me a full reimbursement of $20,000, to consist of the money for the water heating system that I did not require.


***'s grievance that she had to acquire a new warm water heating unit and consequently must be compensated by Safe Action Walk In Tub for that acquisition. The hot water heater issue is specifically dealt with in 3 different areas in the contract she authorized. On Duty Spec page, the complying with is stated: Client is accountable for adding an adequate hot water heater if required.

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*** as well as she understood at the time of the contract that she may have to upgrade her warm water heater. Ms. ***'s declaration that Mr. M ****** existed to her is negated by her discover this very own statement. At no point is it alleged that Mr. M ****** offered any kind of details quantities for trouble or any type of other concern as well as then changed that deal.


In addition, despite the contract language mentioned above, we additionally offered to supply a particular sum to assist balance out the rate of the hot water heater. Basically, we have actually made deals to Ms. *** for her inconvenience together with an offer to balance out the rate of a brand-new warm water heater.


We got in touch with Ms. *** once again today to attempt to reach an agreement that meets those standards. Ms. *** again rejected our settlement effort.